Loyalty Program

I Have Charm And Character

...And I Make It Clear...!

I Have Charm And Character

...And I Make It Clear...!

Charme & Caractère launches the first loyalty program that is not based on the money you spend on us but on the things you do to help us get visibility on social media. Every time you locate your position at one of our addresses, every time you talk about us, give likes, comment your opinion, take pictures and travel, you will earn fidelity points in each of our 5 categories,The More Badges You Will Get And You Will Rise In The General Ranking And In Our Permanent Competition..

Our Permanent Competition Will Give Away Gifts To The Winner Of The Day, Winner Of The Week,winner Of The Month, And To The Winner Of The Year.the More Badges You Earn, The More Immediate Advantages You Will Obtain Directly In Our Establishments.you Will Only Need To Show Your Badges To Our Hostellers On Arrival Or During Your Booking.

If You Are Lovely, Our Hostellers Could Even Give You Special Points As A "Super Nice Customer"

1
restaurant
Earn Points

Collection Of Badges

2
restaurant
Get Gifts

Permanent Competition.

3
restaurant
Be Recognised

Immediate Advantages

The Principle Of Our Program

Talk About Us Online, Take Part In The Life Of Our Brand And Win Badges, Gifts And Immediate Advantages... …

To Participate In Our Loyalty Program, The First Step Is To Create A User Account On Our Website Or On Your Smartphone App. You Can Also Create One Directly With One Of Your Social Media Accounts (Facebook, Instagram, Twitter Or Linkedin).

You Decide Which Information You Want To Share With Us.

You Decide If You Want To Be Notified About Our Offers And Latest News.

In Our Loyalty Program, There Are 5 Categories; Each One Has 7 Levels Of Progression. The Total Of Your Scores Gives You A General Score, Which Has 12 Levels..

The Different Things You Can Do To Earn Points Are :

  • Visit Our hotels And Share On One Of Your Social Media Your Location, Live Or Later.
  • Write Reviews On One Of Our Establishment, An Opinion, An Anecdote… We Are In A Convivial Set Of Mind; The Comments Should Be Positive And Instructive.
  • Take Pictures Of The Hotels Or Of You Inside Of Our Establishments And Share It Online.
  • Put Your Favorite Hotels In Your Favorite List And Give Them A Heart
  • Visit A Maximum Of Countries Throughout Our Establishments.
  • Invite Friends To Download The Mobile App.
  • Like Other Users' Comments Or Get Likes On Your Comments.

Win Gifts Thanks To Our Permanent Competition.

Every Day, The Best Ranked Customers Will Receive A Gift (like Goodies Or Funny Souvenirs).

Every Week, The Best Ranked Customers Will Receive Vouchers To Go To The Restaurant for example.

Every Month, The Best Ranked Customers Will Receive A Voucher For A 2-nights Week-end Stay.

Every Year, The Best Ranked Customers Will Win A 7-nights Week In A Hotel.

These Badges Allow You To Be Identified By Our Hostellers. You Can Show Them Your Badges On Arrival Or During Your Booking..

This Will Allow Our Hostellers To Give You Immediate Advantages If You Directly Booked On The Hotel's Website Or Via The Charme & Caractère System..

The different badges and their levels

Charm

Here, It Is Your Loyalty That Is Rewarded: The More Hotels You Will Visit While Updating Your Location Online, The More Points You Will Earn And Level Up..

  • 1Friend
  • 2Tender
  • 3Love at first sight
  • 4Great lover
  • 5Passionate
  • 6Crazy lover
  • 7Love of my life

Character

Here, It Is Your Character That Is Rewarded Thanks To The Reviews You Will Write About Our Establishments: The More Comments You Will Write About Our Hotels, The More Points You Will Earn And Level Up..

  • 1Student
  • 2Freelancer
  • 3Journalist
  • 4Editor
  • 5Author
  • 6Influencer
  • 7Literary Prize

Reporter

Here, We Will Reward The Quality Of The Images And Videos You Will Share About Us And The Pictures Of You While Visiting Our Establishments: The More You Will Share Pictures / Videos, The More Points You Will Earn And Level Up In The 7 Levels.You Can Also Use Some Of Our Masks To Personalize Your Pictures.

  • 1Selfie
  • 2Amateur
  • 3Freelancer
  • 4Paparazzi
  • 5Expert Photographer
  • 6Studio Photographer
  • 7Great Reporter

Lover

Here, It Is Your Love For Us That Is Rewarded: The More Hotels You Will Add To Your Favorites List When Giving Them A Like, The More Points You Will Get And Level Up In The 7 Levels.

  • 1Friend
  • 2Tender
  • 3Love at first sight
  • 4Great lover
  • 5Passionate
  • 6Crazy lover
  • 7Love of my life

Traveler

Here, It Is Your Capacity Of Travelling The World That Will Be Appreciated: The More Hotels You Will Visit In Different Countries, The More Points You Will Earn And Level Up In The 7 Levels.

  • 1Backpacker
  • 2Traveler
  • 3Adventurer
  • 4Explorer
  • 5Great Adventurer
  • 6Great Explorer
  • 7Discoverer

General Score

That Is The Accumulation Of Points You Have Earned On All Categories, Plus The Points The Hostellers Will Give You, Such As "Super Nice Customer", Or The Points You Will Earn After Inviting Friends To Download The App, Every Time You Will Get Likes On A Post Or Every Time You Will Like Someone Else's Post..

  • 1. Beginner
  • 2. Mate
  • 3. Friend
  • 4. Supporter
  • 5. Aficionado
  • 6. Benefactor
  • 7. Sponsor
  • 8. VIP
  • 9. Ambassador
  • 10. Prince & Princess
  • 11. King & Queen
  • 12. Divinity

Collaborators

All Of Our Collaborators And Partners Get Badges Allowing Them To Get Identified.:

- Directors And Managers Of Our Hotels

- All The Collaborators Working In Our Establishments

- All The Partner Companies And Their Collaborators

How to earn points?

Charm

Required Action: Update Your Location In A Hotel (thanks To The Location Function On Your Social Media Or Thanks To Our List Of Hotels) And Share It On Your Social Media.

Every Shared Location In A Different Hotel Gives You 10 Points

(One Hotel Can Only Give Points Once In This Category)

  • 1. Amateur >30 & <49 points
  • 2. accustomed >50 & <99 points
  • 3. Confirmed >100 & <199 points
  • 4. ???????????????????????????-1 >200 & <299 points
  • 5. Expert >300 & <499 points
  • 6. VIP >500 & <999 points
  • 7. Star >1000 points

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Required Action: Write A Review On A Hotel (visited Or Interested In Visiting)

Every Post/comment On A Hotel's Page Will Give You 10 Points

(One Hotel Can Only Give Points Once In This Category)

  • 1. Amateur >30 & <49 points
  • 2. Freelancer >50 & <99 points
  • 3. Journalist >100 & <199 points
  • 4. Editor >200 & <299 points
  • 5. writer >300 & <499 points
  • 6. Influencer >500 & <999 points
  • 7. Star Contributor >1000 points

Reporter

Required Action: Take A Picture With One Of The Masks Offered In Our App Or Take A Video, A Picture, Of Your Own Composition, And Post It On Your Social Media And Locating Yourself In One Of Your Hotels (thanks To The Location Function Or Thanks To Our List Of Hotels) And Share This Info On Your Social Media..

Every Photo Or Video Shared On A Different Hotel Will Give You 10 Points

If You Use One Of Our Masks, You Will Earn 2 Extra Points.

(One Hotel Can Only Give Points Once In This Category)

  • 1. Selfie >30 & <49 points
  • 2. Beginner >50 & <99 points
  • 3. photographer >100 & <199 points
  • 4. Paparazzi >200 & <299 points
  • 5. Expert >300 & <499 points
  • 6. Reporter >500 & <999 points
  • 7. Great Reporter >1000 points

Lover

Required action: Add An Hotel In Your « Favorite Hotels » List And Give It A Heart.

Every Heart Given To A Hotel Will Give You 10 Points

( One Hotel Can Only Give Points Once In This Category)

  • 1. Friend >30 & <49 points
  • 2. Tender >50 & <99 points
  • 3. Love at first sight >100 & <199 points
  • 4. Great lover >200 & <299 points
  • 5. Passionate >300 & <499 points
  • 6. Crazy lover >500 & <999 points
  • 7. Love of my life >1000 points

Traveler

Required Action: Here, You Do Not Have Anything Special To Do Because Our System Will Automatically Count The Countries You Visited Based On The Hotels You Have Checked In.

Every Country Visited Will Give You 10 Points

( One Hotel Can Only Give Points Once In This Category

  • 1. Backpacker >30 & <49 points
  • 2. Traveler >50 & <99 points
  • 3. Adventurer >100 & <199 points
  • 4. Explorer >200 & <299 points
  • 5. Great Adventurer >300 & <499 points
  • 6. Great Explorer >500 & <999 points
  • 7. Discoverer >1000 points

General Score

Required Action: Here, You Do Not Have Anything Special To Do Because Our System Will Calculate The Total Of The Points You Earned In Each Category And All The Points You Earned For Special Actions.

  • 1. Beginner >300 points
  • 2. Mate >700 points
  • 3. Friend >1000 points
  • 4. Supporter >1500 points
  • 5. ???????????????????????????-3 >2000 points
  • 6. Benefactor >2500 points
  • 7. Sponsor >3500 points
  • 8. VIP >5000 points
  • 9. Ambassador >6500 points
  • 10. Prince & Princess >8000 points
  • 11. King & Queen >10000 points

Permanent Competition.

There Is A Permanent Ranking On 4 Periods Of Time And 6 Categories.

The 6 Categories Are

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  • Charm
  • Character
  • Reporter
  • Lover
  • Traveler

The 4 Periods

  • Year
  • Month
  • Week
  • Day

(Ranking Are Back To Zero After Every End Of Period)

Regulations

Charme & Caractere Reserves The Right To Launch , Suspend And Resume The Permanent Competition Based On The Number Of Participants To Make It Interesting.

Charme & Caractère Reserves The Right To Cancel Points That Seem To Be Earned From An Abusive Use Of Our System And Not On Real , Serious Contributions.

Charme & Caractère Will Be Able To Temporarily Or Definitively Suspend Any Users Account Who Would Not Respect The Rules Of Conduct, Politeness And Respect Of Our Brand And Towards Other Users.

Charme & Caractère Will Personally Define The Gifts Offered And Their Periodicity.

The Competition Is A Contest Without Any Obligation Of Purchase. The Results Are Archived Digitally.